Action 3: Attempt charging the case with an alternate charger and cable. If the case nevertheless doesn't charge, it is achievable that the case itself is faulty. Remember to send out it to us and set up the substitution without delay.
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Move 1: Ensure your cell phone will not be muted or established to some very low volume. Increase the telephone's quantity if needed, then change the earbuds' volume.
Stage three: Check out that the eartips healthy properly to forestall seem leakage. Should the eartips don’t provide a snug fit, consider switching to a different dimension for best sounds cancellation.
Phase three: Ensure the earbuds are worn thoroughly. Place them so that the microphone holes are usually not pressed against the skin or obstructed.
Action one: Make sure that the power adapter and USB Sort-C cable are securely connected. Phase 2: Make an effort to cost a special product utilizing the identical charger and cable. If one other product also fails to demand, The problem can be While using the charger or cable, and They could should be replaced.
When you knowledge a substantial deviation from your predicted battery everyday living, the solution could be faulty. In these kinds of scenarios, click here remember to Make contact with us to arrange a alternative at your earliest convenience.
Note: This function can not be used In case the charging case’s battery is reduced. If the situation’s indicator mild is purple, cost it until eventually the battery stage reaches medium or significant before attempting to activate the lighting outcomes.
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Action one: Be sure that the ability adapter and USB Kind-C cable are securely connected. Stage two: Make an effort to cost another unit using the same charger and cable. If another product also fails to charge, The difficulty can be With all the charger or cable, and They could have to get replaced.
Let it to charge for approximately a single hour. If your indicator gentle will not turn on, there may be a poor link involving the earbuds along with the charging circumstance. Thoroughly clean the charging contacts and try charging again.
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Should really these steps are unsuccessful to resolve The problem, the earbuds might be defective. We suggest you to return the product to us to get a substitute immediately.
Phase three: If the function nevertheless isn’t responding, alter the in good shape in the earbuds to make certain They are really securely placed with your ear canal.